Cancellation & Refund
Any product or service or plan ordered by the buyer/purchases/order-maker may cancel his or her account of product/service/plan at anytime by emailing us at firstname.lastname@example.org
Once your account of product/service/plan is cancelled all of your product/service/plan order and content will be immediately deleted from the Order Book and Service Book. Since deletion of all data is final please be sure that you do in fact want to cancel your account before doing so.
Is it possible to 'return' an eBook?
If you have already purchased an eBook but don't have a compatible device to download and read it on, you can revoke the purchase under the 15 Day Cancellation & Refund Policy for eBooks / PDF Book.
Cancellation and subsequent refund will also go through if we are unable to resolve a genuine technical fault within 5 business days from the time you had reported the error.
Returns are easy, simply follow these steps:
- Contact us and provide Order ID details.
- Customer Support will confirm the return request and will inform you about the pickup process.
- Third party product/service/plan is not matter of responsibility of Competition Mirror. The buyer/purchases/order-maker will have to follow third party’s rules and regulations. No communications will be done in this regard so far.
- Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product. Please be ensured that losing any of the items mentioned here may lower the amount of refund.
- We do not charge extra for returns and all replacements/pickups are done free of cost.
- Number of days within which return can be initiated varies from seller to seller. You must contact us within the defined period to initiate the return.
- We support Replacement across categories/sellers in case of damaged item.
- For details on Seller specific return policy, please check respective Seller page.
- PDF Notes and Books cannot be returned for obvious reasons.
- In case of Refund, the entire amount paid by you including shipping and gift charges are transferred to your account
- Customer Support will inform you about the pickup process. While we pick up originally delivered item from most customer locations, there are certain areas where a pickup cannot be arranged. In such a case, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt.
- Replacement is subject to availability of stock with the Seller. In case a Replacement is not available, Seller will refund the amount for the same.
- PDF Notes and Books cannot be returned.
All this is subject to the Seller's return policy. Returns are covered by the 15 Day Replacement Guarantee for seller Competition Mirror E-Commerce or the 15 Day Replacement Guarantee for all other sellers on competitionmirror.com.
Cancellation in Case of Fraud
Without limiting any other remedies, Competition Mirror may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance or escrow investigation, or otherwise) have engaged in fraudulent activity in connection with the Site.
Competition Mirror can suspend, cancel or terminate the account of the end user of any store.
Without limiting its other remedies, Competition Mirror may immediately issue a warning, temporarily suspend, indefinitely suspend or immediately terminate this Agreement and Your access to the Store(s) if You fail to comply with any terms specified herein. Competition Mirror may take such actions without providing You prior notice and at its sole discretion.
Competition Mirror reserves the right, in its sole and exclusive discretion, to suspend or terminate Services to You upon receipt of any third party complaint that You have engaged in any activity that violates this Agreement, which may otherwise subject Competition Mirror to liability for any reason, or that may cause Competition Mirror to incur legal fees or other expenses.
Upon termination, those provisions of this Agreement that expressly or by their nature survive will continue in full force and effect.
Any product/service/plan other than E-book, PDF Notes and Books or Digital Content is refundable.
Since E-book, PDF Notes and Books or Digital Content is storable, copy-able and easily distributable and the same cannot be traced, so refund does not comply and not applicable conceptually or practically.
Once return request is put for any product or service or plan ordered by the buyer/purchases/order-maker, our team will duly verify it and will confirm with buyer/purchases/order-maker finally.
To get refund from us, buyer/purchases/order-maker will have to provide his or her own bank accounts details like Address, Name as on the Bank Passbook, Bank Name, Account Number, Branch Address, IFSC Code, MICR Code. The same may be duly verified by our team too.
After confirmation and verification all mandatory procedures of any product or service or plan ordered by the buyer/purchases/order-maker, amount will be transferred in to buyer/purchases/order-maker’s account via NEFT/RTGS process within 5 working days.
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